Frequently Asked Questions

What is the INSERT
This is the portion of the seat the rider actually sits on - usually in CarbonFX fabric.

What are the Panels
Panels are essentially all the surfaces that are not the seat Insert

What is the Piping or Welt
This is the raised beading that separates the seat Insert from the Panels



Are Sargent seats the same height as the OEM seat
Except for the LOW versions of a seat (where applicable) the nominal height of the seat will be about the same as the stock seat. Because of the superior design shape of the seats, you may find the 'shoulder' present under the thighs (on most Sargent seats) does increase the reach to the ground slightly - perhaps up to half an inch on the larger seats

Do Sargent seats fit straight on to the bike
Yes - they fit exactly the same way as the OEM seat.
Sargent seats seats have all the fittings required already mounted to the seat

Will the Sargent seat be adjustable like the OEM seat
Yes - what ever adjustment is present as standard will still be there

Are Sargent Seats more comfortable than the OEM seat
Yes, they are. Most OEM (stock) seats contain a soft foam, which makes the seat feel nice and comfy in the showroom, but is not much good at long-distance support.
For distance comfort, a firm foam is required.



Are Sargent seats a GEL seat
No. After many years of trials and customer testing, we determined that gel polymer products did not perform as well as our Super Cell Foam product.
Gel displayed many problems such as heat retention, dimensional instability, and added weight to the end product.
Gel cannot be easily secured to the base foam resulting in joint bonding issues.
After substantial side-by-side comparisons, Super Cell Foam has prevailed as the hands down favourite for customers from a comfort standpoint as well as functional or use standpoint.
Super Cell Foam does not suffer from any of the negative characteristics of gel products as mentioned above.



Are Sargent seats waterproof
Yes, they are. There is a waterproof membrane glued directly to the foam of the seat.
This membrane is not perforated by any stitching.
All the seams are taped internally.
Therefore no water can enter beneath the seat fabric. The only location that holds water is the stitching itself, which is obviously very little and it cannot enter the seat.

Is there a 'break-in' period
Not really - the seat will give slightly after a few hours, but that's it!
Because the seat will feel so different after the OEM seat, it will feel slightly odd until one becomes accustomed to the different shape and feel.

Is leather available for the seat Insert
It is, but we don't recommend it for the European climate as leather will distort and crack.
N.B. If you choose leather, the leather component of the seat is not covered by warranty.



What is the Return Policy
Under the Terms of the Distance Selling Regulations, you have Seven days from receipt of the seat to notify us in writing (letter, email or fax) that you wish to return the seat.
The Sargent USA 30-day return policy is not applicable in Europe.

What is the warranty period
12 months